GrandCentral needs a major overhaul Jul18 '08

Since I've started using GrandCentral, I've been a much happier telephone user. But the interface needs major improvements if GrandCentral ever wants serious adoption. There hasn't been a single front-end change since Google's acquisition.

The most glaring hole is lack of https. I'd feel a lot more secure if my sessions were encrypted, rather than possibly exposing my login credentials, allowing access to sensitive voicemails.

I've also noticed that older voice messages (anything older than four or five months) no longer play. It shows the message, but says it is 0:00 in length:

Screenshot of GrandCentral message

So much for never having to delete a voice message, eh? It seems they delete themselves.

I've also noticed strange looking URL's. For example, when I go to page two of my inbox (the screen showing my voice messages), the URL changes to:

http://www.grandcentral.com/messages/page/2//

The two slashes on the end makes it look like something is incomplete or broken.

It appears the entire interface is in need of a major overhaul.

I'd like to claim that I'll stick with GrandCentral forever, but to be honest, if a similar service comes along with a more fine-tuned experience, I won't hesitate to switch.

Categories: Google , GrandCentral , Services

Add Feedback (view all)

Leave feedback

Feedback

Input format: The editor controls below will assist with Markdown syntax.

Status

Sub-status

Your info Name: Email (will not show on page):

Follow new comments via email? (You can turn this off any time)

Do you want your comments emailed to yourself?

Home Page (optional):

Hey, it's free. But I understand where you are coming from. They have also done away with the ability to import or export contacts. I still use ... Read more.

matthom is published and produced by Matt Thommes - an independent publishing enthusiast, mobile blogger, content creator, informative writer, web developer from a suburb of Chicago. Never one to conform, Matt intends to promote the effect the web has on our lives, in an effort to intensify, instruct, and clarify all that is happening around us.