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Brightkite suggests Twitter instead of 404 Aug20 '08

Rather than plopping out a confusing 404 page, sites should take this next step which possibly saves the user time and misdirection. (click to expand)

I thought this was a nice usability feature of Brightkite:

Screenshot of Brightkite.com

This happened when I followed a link from someone pointing to a Brightkite user, but turns out that user doesn't exist on Brightkite.

With the abundance of social networks, it's easy to confuse users from one with another. Rather than plopping out a confusing 404 page, sites should take this next step which possibly saves the user time and misdirection.

Nothing wrong with helping the user out.

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matthom is published and produced by Matt Thommes - an independent publishing enthusiast, mobile blogger, content creator, informative writer, web developer from a suburb of Chicago. Never one to conform, Matt intends to promote the effect the web has on our lives, in an effort to intensify, instruct, and clarify all that is happening around us.

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